Client Manager

**Critical Tasks and Expected Contributions/Results:**

+ Partner with sales consultants for efficient implementation of new business and smooth transition into the client management team.
+ Develop strategic relationships with key partners and understand clients' strategic business goals.
+ Champion client needs while balancing business needs and developing solutions based on customers' strategic goals.
+ Monitor service delivery execution and identify opportunities for improvement.
+ Liaise with internal functions to drive financial results and achieve high customer satisfaction.
+ Meet persistency goals and finalize the renewal of client contracts.
+ Define the Renewal Strategy with the Client Management and Underwriting Teams.
+ Maintain records on SFDC for key accounts and manage clients in line with team procedures.
+ Coordinate with regional service partners to enhance client-facing propositions.
+ Leverage global client relationships to identi...