Client Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

**What You'll Do**

+ Drive retention, profitability, and revenue growth for Business Travel clients across Australia (NSW, VIC, WA, SA, QLD)
+ Manage a diverse portfolio of middle and large market clients
+ Create and execute winning client strategies through internal account plans and business reviews
+ Develop meaningful client recommendations that quantify value, project savings, and identify premium revenue opportunities
+ Negotiate and manage contract renewals aligned with profit objectives
+ Build and maintain key relationships with C-level decision makers
+ Manage client risk through retention strategies and proactive bidding
+ Collaborate with Service Delivery, CMS, and ...