Client Onboarding and LMS Specialist

We seek a dynamic and detail-oriented Client Onboarding and LMS Specialist to join the team. This role is integral in ensuring a seamless onboarding experience for new clients onto the Learning Management System (LMS) platform. The ideal candidate will be responsible for training clients and their employees, providing engaging demonstrations, managing ongoing account needs, and handling various customer service tasks. This role requires a blend of technical proficiency, excellent communication skills, and strong organizational abilities.

Job Responsibilities

Client Onboarding

• Lead the onboarding process for new clients, ensuring a smooth transition onto the LMS platform;
• Customize onboarding plans to meet the specific needs and goals of each client.

Training and Support

• Conduct training sessions for clients and their employees on the use of the LMS platform;
• Develop and maintain training materia...