Client Onboarding Manager at Citi

Elevate client experiences as a Client Onboarding Manager at Citi Commercial Bank. Leverage your project management skills to enhance onboarding services for clients across Asia.
As an Assistant Vice President in the CCB, you will oversee the complete client onboarding process, ensuring alignment with client expectations and contractual obligations. This role requires fluency in both English and Mandarin, as you will manage multi-work-stream projects while maintaining effective communication with senior stakeholders and clients.
Key Responsibilities:
• Lead end-to-end implementation of CCB deals
• Oversee client onboarding activities for various complexity levels
• Support clients with technical queries and profile setup
• Coordinate with cross-functional teams to ensure satisfaction
• Develop and maintain customized project plans
Requirements:
• 3–7 years in project management experience
• Fluency in English and Mandarin
• Strong communication and lead...