Client Onboarding Manager at Citi

Take your project management skills to the next level as a Client Onboarding Manager at Citi Commercial Bank. This hybrid role in Ontario focuses on enhancing client onboarding experiences and ensuring effective delivery of Treasury and Trade Solutions products.
In this Assistant Vice President position, you will oversee the full client onboarding process, from technical support to account management. Collaborative work with Sales, Operations, and Product Management is key to successfully navigate the complexities of client deals. You'll also communicate directly with clients to manage expectations and ensure satisfaction throughout their onboarding journey.
Key Responsibilities:
• Lead the implementation of client deals end-to-end
• Oversee all onboarding activities, ensuring adherence to standards
• Serve as the single point of contact for the client
• Develop tailored project plans outlining deliverables
• Manage client communication and reporting on project sta...