Job Description
The Client Onboarding & Activation Specialist plays a critical role in ensuring that new clients are seamlessly integrated into the company's FinTech and Electronic Money Institution (EMI) platforms. This role is responsible for managing the end-to-end onboarding journey — from compliance checks and account setup to client training and first-transaction activation — ensuring a frictionless experience while meeting strict regulatory and operational standards.
Reporting to the Head of Client Success / Operations, the Specialist acts as the client's primary point of contact during the onboarding and activation phase, balancing client satisfaction with regulatory compliance.
For Head Office, Cebu, Davao
Key Responsibilities
Client Onboarding Management
- Manage the entire client onboarding lifecycle, ensuring timely and accurate processing of applications, documentation, and account setup.
- Conduct KYC (Know Your Customer), AML (Anti-Money L...
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