Client Onboarding Senior Analyst

11101 Citibank Europe plc Poland
Full time Warsaw, Masovian Voivodeship Business Operations Specialists
Posted:
March 02, 2026
Location:
Warsaw, Masovian Voivodeship, Poland

Job Description

The NAM (North America) Client Onboarding Senior Analyst is a professional role which applies in-depth disciplinary knowledge, strong communication and diplomacy skills. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or others in area of specialization.

Requirements:

  • Responsible for close working relationship with Citi stakeholders and external corporate clients across entire account opening and/or maintenance process for (interacting with customers, managing documentation, resolving customer issues)
  • Responsible for excessive cooperation with global partners & stakeholders within NAM time shift –2 pm to 10 pm CET, Monday to Friday
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities
  • Monitors customer satisfaction and service level and drives process changes
  • ...
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    Job Overview

    Job Type: Full time
    Location: Warsaw, Poland
    Posted: March 02, 2026
    Deadline: April 11, 2026