Client Onboarding Technical Analyst Role

Enhance your career by becoming a Client Onboarding Technical Analyst at State Street. Focus on client satisfaction, issue resolution, and efficient project implementation while using CRD systems.
This key role involves managing the onboarding process for new clients in a dynamic SaaS environment. You will be responsible for troubleshooting, designing job schedules, and elevating client service levels throughout the onboarding phase. Your ability to ensure compliance with internal processes is critical to client assimilation and success.
Key Responsibilities:
• Manage implementation of the CRD system
• Troubleshoot and resolve client onboarding issues
• Design and oversee complex job scheduling
• Communicate with clients about issue statuses
• Offer off-hours support for client go-lives
Requirements:
• Bachelor’s degree and at least 3 years of experience
• Knowledge of RDBMS and data investigative techniques
• Familiarity with automation via scripting l...