Client Operations Lead: Revenue (Tortuguitas)

The Sales Operations Manager is the operational backbone of our client relationships. You’ll serve as the primary point of contact for assigned accounts, overseeing revenue tracking, payment reconciliation, and day-to-day project execution. Your job is to keep projects on track, surface risks early, and ensure clients feel confident in our delivery.

This isn’t a purely technical role—you won’t be building complex automations from scratch—but you will maintain a working knowledge of our workflows and tools, partnering closely with our Solutions Engineers to implement technical changes. You’ll blend proactive client advisory with structured project management, acting as both a trusted advisor and an execution driver.

• Monitor client communications hourly to catch requests, blockers, and escalation needs
• Reconcile revenue dashboards daily to ensure payments and commissions are accurate
• Review project boards to track deadli...