Client Operations Specialist (US Insurance)

Client Operations Specialist (US Insurance)

ReSource Pro is a global leader in insurance operations outsourcing, specializing in end-to-end insurance operations solutions. We are committed to driving success for leading insurance clients across North America and the UK. Established in 2025, our Malaysia office serves as a premium client-services and global-account-management hub, driving excellence in advanced insurance processing, quality assurance, and operational efficiency.

In This Role, You Will Be...

1. Processing

• Independently understand client needs, operate client systems and perform complex insurance tasks without supervision to meet quality, quantity and time deadlines;
• Accurately maintain client records and policy documentation, ensuring that all essential documents and renewal information are promptly and precisely saved in the appropriate folders/system.
• Handle client’s new requests or changes, analyze ...