Client Partner - Medical Coding – Denial | Pune

We're currently seeking a Senior Trainer to join us in Pune. The ideal candidate must be passionate to train corporate associates with business English-speaking skills and interested in career growth at a large enterprise. This role qualifies for free pick up and drop cab facility, medical insurance, and other social security benefits. Apply now and be a part of our dynamic team!

Job Location: Pune, India

Key responsibilities

• Facilitate new hire training on English grammar fundamentals, voice and accent

• Prepare recurring training reports to the respective training manager

• Assist recruitment team for screening candidates on voice and accent

• Audit frontline agents calls, record scores and observations on the call monitoring form

• Provide feedback and coach the client partners to improv...