Client Relations Assistant

Job Duties
Prepare and process renewal contracts, ensuring accuracy and compliance
Coordinate with clients and internal departments to finalize contract renewals
Draft, review, and revise contract terms and conditions for existing clients
Maintain and update retention data across all dashboards and online platforms
Support account management efforts to strengthen client relationships
Identify and resolve contractual issues and disputes
Organize, update, and maintain databases and files for all clients
Answer incoming calls and respond to customer feedback and inquiries
Perform other tasks assigned by the Business Development Head as required
Qualifications
Diploma or Bachelor's degree in Business Administration, Marketing, or a related field
Minimum 2 years of experience in client relations, business development, or account management
Strong communication and interpersonal skills
Highly organized with attention to detail
Ability to multitask...