Client Relations Associate

About the job

Who We Are

At
Edge
, we are committed to connecting exceptional talent with exciting opportunities in the healthcare field. With a reputation for excellence and a supportive work culture, we help our team members grow while making a real impact in the healthcare industry.

Key Responsibilities
:

• Communicate with patients with
  empathy
  via calls and text, providing prompt resolutions to queries
• Handle
  patient intake
  and s
  chedule appointments
  with meticulous detail.
• Accurately maintain
  electronic health records
  (EHR)
• Efficiently navigate and utiliz different systems to access, organize, and update patient electronic medical records, ensuring accurate and timely information management for patient care
• Verify benefits, obtain prior authorizations, and
  manage health insurance claims
  via calls and web portals
• Coordinate with pharmacies and labs to ass...