Client Relations

Job Overview:
We are hiring a Client Relations & Scheduling Assistant to handle appointment confirmations, customer interactions, and administrative duties. The ideal candidate will be detail-oriented, customer-focused, and able to manage multiple tasks efficiently in a remote work setting.

Key Responsibilities:

• Confirm appointments with clients who booked through Facebook ads or landing pages
• Send reminder messages or calls the day before appointments
• Reach out to past clients to notify them of promotions, updates, or offers
• Make cold calls to potential leads during idle time
• Keep accurate records of calls, confirmations, and attendance in CRM or Google Sheets
• Communicate with internal teams regarding booking status and client feedback
• Handle client inquiries promptly and professionally via phone, email, or social media
• Manage scheduling, cancellations, and rescheduling to ensure smooth operations ...