Client Relations Manager

Job Description

The Admin & Pre-Sales Executive will play a dual role in managing overall company administration while also handling incoming sales enquiries, client communication, and relationship management. This position requires a proactive individual who is organized, client-focused, and capable of coordinating across teams.

Role & responsibilities

Pre-Sales & Customer Relationship Management

• Handle inbound and outbound sales calls professionally
• Respond to project enquiries via phone, email, and social media
• Qualify leads and schedule site visits / meetings
• Maintain lead database and follow-up tracker
• Provide basic project information, pricing insights (as guided), and documentation
• Build and maintain strong customer relationships
• Coordinate with the sales and project teams for seamless handover
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