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Client Relations Officer
eLink Systems & Concepts Corporation
Full-time
, , Philippines, , , Philippines
Management & Operations
Posted:
February 27, 2026
Location:
, , Philippines, , , Philippines, Philippines
Job Description
- Serve as the primary liaison and account owner for assigned clients
- Handle client inquiries through approved channels, including email, phone, CRM systems, and other authorized platforms
- Clearly communicate service details, timelines, and expected deliverables
- Collaborate with internal teams to ensure services are delivered accurately and on schedule
- Track client accounts and follow up on required actions, approvals, and documentation
- Provide regular, well-structured updates on project status and progress
- Professionally address and resolve client issues, concerns, and escalations in a timely manner
- Escalate complex or high-risk concerns to senior leadership or subject matter experts in line with escalation procedures
- Maintain accurate and current client records across internal systems
- Ensure adherence to company policies, service agreements, and quality standards
- Record all client interact...
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Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
, , Philippines, Philippines
Posted:
February 27, 2026
Deadline:
April 08, 2026