Client Relationship Executive

Key Responsibilities

1. Client Support & Communication

• Assist the Sales Deputy Director in managing major client accounts
• Answer and screen phone calls on behalf of the Sales Deputy Director
• Respond to client inquiries in a timely and professional manner
• Follow up with clients on orders, quotations, and documentation
• Maintain strong relationships with key clients

2. Sales Coordination & Order Management

• Take over client order processing when required
• Prepare and issue sales quotations
• Follow up on quotation approvals
• Coordinate with internal departments to ensure timely delivery of orders
• Update and maintain sales records and client databases

3. Tender & Documentation Support

• Prepare and submit tender documents as required
• Ensure all required documents are accurate and submitted before deadlines
• Coo...