Client Relationship Management

Central to our Organization, CRM’s are the link between the operations teams and the clients, working with different people in the organisation to ensure that customers are satisfied with all our services.

You are an excellent communicator who can grasp customer needs quickly. If you have an operational background and are interested in moving to a client‑facing role delivering outstanding client service in the best CRM team in the industry, we want to speak to you.

Job specification

Develop a deep understanding of the clients’ strategy, goals and future demands, maintaining the existing client book and ensuring that the revenues of the client portfolio grow, both in volume and in profitability. Achieve this by ensuring a high standard of service delivery and identifying growth opportunities.

Responsibilities

• Create and maintain excellent long‑term relationships with existing clients, providing regular communication and advising them on ...