Client Relationship Manager

At Prescient Securities, our clients are central to everything we do. The CRM is responsible for translating this value into a consistently exceptional client experience, where professionalism, excellence and genuine care are evident at every interaction. 

This role exists to ensure that client engagement goes beyond efficient service delivery to true client delight. Client relationships are managed with intent, discipline and attention to detail, while maintaining a strong focus on understanding client needs, anticipating expectations and building trusted, long-term partnerships. Every interaction, opportunity and follow-up is actively managed and progressed through a structured CRM framework to ensure consistency, accountability and quality. 

By owning and governing how the CRM is used across the business, this role ensures it operates as a living system that supports meaningful client engagement, informed decision-making and commercial effectiven...