Client Retention Specialist at Nathan Digital

Confidential

Full-Time Kenya, Kenya Business Operations Specialists

Posted:

March 03, 2026

Location:

Kenya, Kenya, Kenya

Job Description

Job Description
We build hyper-customized ERP solutions for clients spanning over 80+ industries across the MENA Region, supporting SMB’s, Multi-Nationals and Government entities. Our cloud based software suite includes HRMS, CRM, Accounting, Supply Chain Management, Logistics, Business Intelligence and more.

Client Retention Specialist
We are looking for a Client Retention Specialist to join our team and play a key role in maintaining and enhancing client relationships to ensure long-term satisfaction and loyalty. This role requires a high level of professionalism, agility, and accountability. The ideal candidate will be proactive, communicative, and results-driven, with strong retention strategies and the ability to thrive in a fast-paced work environment, such as the UAE.
Key Responsibilities:
Client Engagement: Proactively connect with clients via email, phone, and messaging to ensure satisfaction, identify ris...
                

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Job Overview

Job Type: Full-Time

Location: Kenya, Kenya

Posted: March 03, 2026

Deadline: April 12, 2026