Home / Jobs / Client Service Account Officer - Payments - Analyst
Posted:
March 01, 2026
Location:
Japan, Tokyo, Japan

Job Description

Exciting opportunity to be part of Payments Client Service Account Management team, focused on enhancing client experience!

As an Analyst within the Client Account Management (CSAM) team in Payments business, you'll play a pivotal role in enhancing the exceptional client experience that JPMorgan is renowned for. As part of our team, you'll facilitate seamless delivery of our services and products, guiding clients through their journey with the bank. 

Job responsibilities

  • Manage client expectations/ demands and facilitate required actions to completion
  • Engage internal parties depending on clients’ inquiries
  • Collaborate with other teams across the organization
  • Ensure that client maintenance tasks are executed efficiently and promptly

    •  Required qualifications, capabilities, and skills

  • Basic understanding of banking products, fundamental knowledge or payment operations.
  • Proficient in both Japanese and English...

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    Job Overview

    Job Type: Full-time
    Location: Japan, Japan
    Posted: March 01, 2026
    Deadline: April 10, 2026