Client Service Administrator at HearingLife Canada

Join HearingLife Canada as a Client Service Administrator, where your customer service skills will make a profound impact on clients' lives. Help create a welcoming atmosphere while assisting clients during their hearing journey.
In this role, you will thrive at the intersection of customer service and healthcare. With a minimum of two years of related experience, you will engage with clients, oversee appointment scheduling, and maintain an organized clinic space. Your role emphasizes a people-first attitude, ensuring every client feels valued and supported throughout their experience.
Key Responsibilities:
• Serve as the first point of client contact
• Manage and schedule clinician appointments effectively
• Organize and maintain clinic waiting areas
• Provide administrative support for clinician activities
• Process payments and track insurance claims
Requirements:
• Minimum of 2 years customer service experience
• Strong organizational skills with multi...