Client Service Administrator at HearingLife

Join HearingLife Canada as a Client Service Administrator, where your customer service expertise will impact lives daily. Engage with clients and support their hearing journeys in a welcoming environment.
As a vital member of our team, you will create lasting connections with clients while providing exceptional service. In this role, your focus will be on client-centered care and ensuring each client's experience is smooth and enjoyable. Your responsibilities will include managing appointments, administrative support, and community outreach.
Key Responsibilities:
• Deliver top-notch customer service to clients
• Schedule and manage clinician appointments effectively
• Maintain a tidy and organized clinic environment
• Provide administrative support including client file maintenance
• Process payments and manage insurance claims smoothly
Requirements:
• Minimum 2 years of customer service experience
• Strong organizational skills for managing priorities
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