Client Service Advisor

Welcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 120 years, we've dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design. At RIMOWA we believe that great ambitions demand resilient companions. It's why our tools are created with longevity in mind. Because the most meaningful journeys last more than a trip, they last a lifetime. Please join us to discover your own.
Roles and Responsibilities
Client interaction Deliver exceptional inbound and outbound client service via phone, email, and digital channels, advising and assisting clients across the European markets. Be an ambassador of the Maison by embodying RIMOWA values in all interactions. Keep in mind the constant objective of satisfying each client, to build and maintain strong relationships with them by understandin...