Client Service Assistant

Pertinent Law LLP is hiring We are seeking a motivated and client-oriented Client Service Assistant to join our firm.This role will primarily be responsible for providing administrative, managing documentation, maintaining accurate records of cases, and ensuring timely processing of paperwork. In addition, the role involves active client management, which includes advising clients on their inquiries, and managing expectations throughout the engagement to ensure a positive client experience.

Scope of Work(not limited to):

• Manage and maintain accurate records of client cases and related documentation.
• Trackthe progress of cases to ensure timely follow-ups and completion of required action.
• Prepare, organize, and file paperwork in compliance with internal processes and confidentiality standard.
• Assist in the preparation of reports, presentations, and internal communication.
• Coordinate with internal teams to ensure smooth ...