Client Service Associate

Overview

Supports one or more Investment Advisors (IAs) and IA Team, and staff, and branch operations with day‑to‑day administration. Provides exceptional client service to support achievement of business objectives and is dedicated to managing and growing client relationships through service and advice.

Responsibilities

• Books meetings with new prospects and prepares introductory package for the prospect/referral.
• Coordinates marketing activities, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
• Schedules and helps prepare client portfolio reviews for the Investment Advisors, including setting up client calls, scheduling meetings, and preparing reviews.
• Follows up on client inquiries, account maintenance, new account set‑up, transfers, and remitting funds from registered and non‑registered accounts upon client’s request.
• Resolves client c...