Client Service, Executive

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you.

Position Responsibilities:

• Champion all queries and requests from phone calls/walk-ins/emails/ Live Chat in a professional, trustworthy and prompt manner

• Resolve all queries and requests whilst meeting service level agreements and turnaround standards

• Provide viable solutions to customers/advisers in an equitable way

• Engage in processing and administration tasks whenever necessary

Required Qualifications:

• Diploma/degree holder qualifications preferred.

• 1 to 3 years of relevant experience preferably in the insurance industry.

• Possess a strong customer centric personality and minds...