Client Service Expert for HearingLife Canada

Join HearingLife Canada as a Client Service Expert, focusing on exceptional client experiences in a welcoming clinic environment. Utilize your customer service skills to help clients throughout their hearing journey.
In this vital role, you will connect with clients, answer inquiries, and manage appointments to ensure smooth clinic operations. Your enthusiasm for client care and systematic approach will contribute to a pleasant atmosphere, fostering strong relationships between clients and staff. You will also provide essential administrative and financial support to enhance clinic efficiency.
Key Responsibilities:
• Deliver top-notch customer service to all clients
• Schedule appointments and coordinate follow-ups
• Keep the clinic organized and well-stocked
• Support clinicians with file management and events
• Handle payment processing and track insurance claims
Requirements:
• At least 2 years of experience in customer service
• Excellent organizationa...