Client Service Manager (Remote)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Service Manager - REMOTE. In this role, you will manage multiple client service programs or a large national program while maintaining strong relationships with clients, brokers, and key vendors. You will oversee program procedures that drive customer satisfaction and client retention. This opportunity not only allows you to apply your expertise in claims management but also provides a platform for professional growth and the ability to impact some of the world's most respected organizations.

Accountabilities

• Manage client renewals, service instructions, pricing, reporting, and contracts for assigned accounts.
• Serve as the primary client contact, driving customer satisfaction and retention.
• Oversee invoicing, audits, and accounts receivable follow-up.
• Analyze and communicate loss data and cost drivers to clients.