Client Service Officer

11129 Citibank, N.A. Thailand

Full time Bangkok, Bangkok Information and Record Clerks

Posted:

March 02, 2026

Location:

Bangkok, Bangkok, Thailand

Job Description

The Client Service Officer is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:
Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
Conduct necessary analyses to address client needs
Communicate resolutions to clients
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying...
                

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Job Overview

Job Type: Full time

Location: Bangkok, Thailand

Posted: March 02, 2026

Deadline: April 11, 2026