Client Service Officer

The Client Service Officer is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

**Responsibilities:**

+ Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
+ Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
+ Conduct necessary analyses to address client needs
+ Communicate resolutions to clients
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical...