Client service representative - cape town

RELEVANT EXPERIENCE Minimum 3 years of experience in a client services sales environment Proficient in Microsoft Office Suite MINIMUM QUALIFICATION Grade 12 Certificate - Matric BEHAVIOURAL SKILLS Ability to communicate effectively with clients, colleagues, and stakeholders. Understanding and empathizing with clients' needs and concerns. Listening attentively to clients to understand their requirements and address their issues. Finding effective solutions to clients' problems or concerns. Remaining calm and patient, especially when dealing with difficult or upset clients. Being flexible and able to adjust to different client personalities and situations. Prioritizing tasks and managing time efficiently to meet client deadlines. Working collaboratively with team members and other departments to deliver exceptional service. Taking responsibility for actions and decisions made in interactions with clients. Ability to bounce back from setbacks or challenging situations and maintain a posit...