Client Service Specialist at HearingLife

Elevate customer experiences with HearingLife as a Client Service Specialist. Utilize your customer service expertise to assist clients on their hearing journey, fostering lasting connections.
HearingLife Canada, the largest hearing healthcare provider, seeks a Client Service Specialist to enhance client experiences. With at least two years of customer service experience, you will engage with clients, manage their appointments, and support clinic operations. Be an essential team member focused on client-centered care and making a difference.
Key Responsibilities:
• Serve as the first point of contact for clients
• Schedule appointments and manage clinician calendars
• Maintain a welcoming clinic environment for clients
• Support clinicians with administrative tasks and client files
• Process payments and track insurance claims
Requirements:
• Minimum of 2 years in customer service roles
• Strong organizational skills for multitasking
• Proficiency in Mi...