Client Services Administrator - Fixed Term Contract

Opus 2

Full-time London, England Information and Record Clerks

Posted:

January 24, 2026

Location:

London, England, United Kingdom

Job Description

This client-facing position requires someone who is confident, organised and hardworking, and the ideal candidate will demonstrate a keen desire to deliver excellence in customer service, becoming a key and trusted member of the Client Services team.
What you'll be doing
Serve as the first point of contact for the Client Services telephone line, ensuring all incoming calls are answered promptly and professionally.
Oversee the Opus 2 Client Services Team shared email distribution list, monitoring incoming correspondence, and promptly highlighting urgent queries to the designated Case Manager to facilitate timely and effective responses.
Receive comprehensive training to manage client enquiries directly, with clear escalation pathways in place for more complex or technical queries.
Communicate directly and professionally with a range of stakeholders, including solicitors, barristers, judicial clerks, and court reporting teams.
Manage...
                

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Job Overview

Job Type: Full-time

Location: London, United Kingdom

Posted: January 24, 2026

Deadline: March 05, 2026