Client Services Associate

The Client Service Associate is responsible for providing customer care to Sensitech’s client base. The service-oriented Associate will use their analytical thinking skills to provide a high level of service to our Food, Consumer & Industrial, and Life Science customers. Success in this position will require relationship building with external customers and internal cross-functional teams. This role has the following responsibilities:

**Duties include, but are not limited to:**

+ Account Set Up & Management relating to:
+ Customer Relationship Management & ERP database maintenance.
+ Coordinate with Sales, Finance, and customer to enter appropriate account information. Follow screening process for new accounts.
+ Order Support
+ Prepare quotes based on customer request.
+ Enter Order into ERP system and collaborate with Operations department to source product.
+ Respond to customer enquiries received via emails, and cases within the allocated first ...