Client Services Coordinator In Pembroke Quebec City

Elevate client care with Access Healthcare Services as a Client Services Coordinator in Pembroke, ON. This full time role coordinates scheduling for personal support staff and client communication.

Access Healthcare is looking for a dedicated Client Services Coordinator for the Personal Support Services Program. You will manage scheduling for field staff, facilitate communication among various stakeholders, and support the client services team with essential administrative tasks. Experience in home healthcare or scheduling is a plus, enhancing your ability to adapt during urgent staffing needs.

Key Responsibilities

• Process current referrals and provide updates to teams
• Schedule care providers effectively to meet client needs
• Communicate scheduling changes with clients and families
• Maintain care provider availability records in AlayaCare
• Assist in the field if certified as a Personal Support Worker

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