Client Services Coordinator

Job Scope and Complexity:

Under the general supervision of the Director – Client Services, Coding Division, the Client Coordinator, Client Services is responsible for partnering and ensuring the long term success of Miramed  clients and for developing long-term relationships with assigned clients and colleagues as well as connecting with stakeholders. S/He shall liaise between clients and cross-functional internal teams to ensure timely and successful delivery according to client/MiraMed needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Operates as the lead point of contact for low complexity clients as assigned.
• Work cross functionally to uphold contractual commitments and client expectations.
• Maintains strong administrative support with assigned clients including attending client calls within scope of support, providing call summary, plan of actions, reporting, and communication both internally and externally.
• Serve as an issue spott...