Client Services Coordinator (Old Toronto)

Responsibilities

• Handle and document prospective client inquiries regarding requests for care and service.
• Assess client service needs in consultation with the Contracts Manager or designate; schedule licensed and unlicensed employees for care and service assignments; promote consistency of caregiver assignments and coordination of services.
• Report and collaborate with other funders, customers, or government programs as required.
• Notify clients and field employees regarding initial and ongoing schedules.
• Complete data entry and maintain accurate current scheduling.
• Participate in client satisfaction activities.
• Market and promote Bayshore HealthCare in keeping with the individual Branch Office Sales and Marketing.
• Participate in ongoing internal and/or external continuing education activities.
• Adhere to Bayshore policies and procedures.
• Participate in quality activities and continuous i...