Client Services Coordinator

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for a Client Services Coordinator to join our team in Johor, Malaysia. The Client Services department aims to provide the Company's customer base with prompt, accurate and insightful operational updates concerning the movement of consignments of material around the world.

With a keen focus on customer service, the department seeks to ensure the client receives proactive guidance and information that facilitates their commercial transaction via the reporting of accurate weights and acquisition of representative samples by the in-field teams.

The end-to-end process involves the quotation of services, acknowledgement of appointment, facilitating internal communication with AHK's overseas entities, information and incident updating and final reporting of job details.

Some of the job responsibilities include:

• Provide accurate and timely job updates in order to achieve client service expec...