Client Services Lead

Job Overview

Job Title: Client Services Lead

Location: Doha, Qatar

This position is pending contract award.

Job Responsibilities

Trace Systems is actively recruiting for a Client Services Lead to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.The job responsibilities include, but are not limited to:

+ Supervising daily operations of the helpdesk/client systems team;

+ Conflict management;

+ Assigning tasks and priorities among the team;
+ Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
+ Provide system support to clients operating on the network/domain;
+ Configure client level software, modify software configuration, and perform basic configuration management functions;
+ Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;
+ Install equipment IAW AFCENT...