Client Services Manager

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant's performance and the clients' expectations.
TASKS:
Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services Manager
Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
Working with clients to help grow their businesses with the help of all services offered by Global Medical as Client Services Manager
Medical Client-VA management
Managing the clients and their needs with Global Medical's services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)
Requirements
QUALIFICATIONS:
A Degree in a medical or healthcare-related field is preferred
At least three ye...