Client Services Manager (medical coding background required)

Summary of Position:

The Client Services Manager is a key member of the Client Services team responsible for providing day to day guidance and direction with the oversight of the Client Services Director. The manager will work collaboratively with cross‑functional teams to assure smooth operations of the middle revenue cycle business process functions.

Job Duties:

• Manages the delivery of all technical and service aspects of projects and deliverables for clients.

• Serves as the internal link within the company and will have direct contact with all internal departments and direct one on one contact with external customers.

• Initiates the involvement of appropriate departments, maintaining continuous communication with those departments, and ensures the work delivered to customers is of a consistently high standard.

• Ensure client delivery projects are in line with forecasted contractual volumes.

  <...