Client Services Officer

British Standards Institution
Full time Australia, New South Wales Information and Record Clerks
Posted:
February 23, 2026
Location:
Australia, New South Wales, Australia

Job Description

We exist to create positive change for people and the planet. Join us and make a difference too!

Purpose of the role

To manage and maintain Customer Relationships by:

  • Managing client certification and timely booking of audits in accordance with BSI KPI

  • Timely Response to client inquiries in line with BSI Client Promise

  • To promote BSI products and services to new and existing customers

  • To position the BSI value proposition, how BSI products and services can enable organizations to improve by Making Excellence a Habit

  • To deliver the ethos of Making Excellence a Habit through the provision of responsive and proactive client service, effectively handling and closing inbound contact from internal and external customers.

Key Responsibilities & Accountabilities:

Key Account Management:

  • Manage Key Accounts from planning to certificate issuance

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Job Overview

Job Type: Full time
Location: Australia, Australia
Posted: February 23, 2026
Deadline: April 04, 2026