Client Services Representative

Reference: JHB -SDW-1
An exciting opportunity has become available with our client, a global Logistics and freight forwarding company, for an experienced Client Services Representative.

Duties & Responsibilities

The successful applicant will manage and grow key portfolios while ensuring excellent service delivery across air, ocean and roadfreight. 
Responsibilities: 

• Proactively liaise with clients regarding shipment updates and events.
• Provide daily shipment status reports.
• Build strong client relationships and secure repeat business.
• Represent the company at meetings and functions.
• Conduct monthly service calls.
• Compile service call reports.
• Maintain strong long-term client relationships.
• Ensure clearing and export instructions are complete.
• Maintain updated client information on CargoWise.

Requirements: 

• Matric / Senior Certificate (or equivalent).
• H...