Client Services & Sales Support Coordinator

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The Client Services & Sales Support Coordinator is responsible for delivering exceptional service experiences to clients by managing relationships, ensuring contractual compliance, and driving client satisfaction. This role acts as the primary point of contact for clients, overseeing service delivery and supporting business growth through proactive engagement.

Key Responsibilities:

• Client Relationship Management
  • Serve as the primary liaison for assigned clients, fostering trust and long-term partnerships.
  • Understand client objectives and align Ricoh’s services and solutions to meet their business needs.
  • Conduct regular account reviews and capture client feedback to support continuous improvement.

• Service Delivery Oversight
  • Monitor service performance against SLAs and KPIs, ensuring issues ...