Client Services Specialist I

+ Organize and coordinate assigned client account work in a timely and profitable manner.

+ Ensure Program Requirements are clearly documented, communicated, and updated throughout the organization.

+ Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service.

+ Prepare client proposals, report specifications, technical information, client's quotations, testing summaries and leverage data to add value for client programs.

+ Provide technical consulting services to clients directly and/or through coordination with internal technical team.

+ Follow up on inquiry calls; respond to specific client inquiries promptly and professionally.

+ Participate in trade shows and technical conferences when necessary.

+ Work with business support to bill clients in a timely, concise, and profitable ...