Client Servicing Executive

We are looking for Client Servicing Executive which is also known as Account Management Executive in our company.

What We Offer?

• Great Bonus 2x per year
• Free Parking
• Career Growth

What You Will Be Accountable For:

• Provide timely and efficient support by addressing inquiries related to claims, plan benefits, and other matters.
• Manage inbound and outbound mail, phone calls, and document routing/filing processes.
• Continuously support the Account Management Manager in achieving company strategies and targets.
• Prepare renewal documents, presentation materials, and tender requirements based on client needs during visits.
• Consult and update the Schedule of Benefits (SOB) according to policy entitlements during customer visits.
• Collaborate with the Account Management team on the interpretation and configuration of the SOB.
• Conduct testing on SOB configurations to ensure accur...