Job Description
Why Join NBI?
Northern BI has been a trusted leader in telematics since 2008 and has experienced strong, consistent double‑digit growth over the past five years. With an exceptional client retention rate of over 95%, we’re known for our hands‑on, collaborative approach and our commitment to delivering outstanding customer support. As a top global Geotab partner, we take pride in the quality of our solutions and the strength of our team. We also offer competitive bonus programs for all roles, reinforcing our dedication to recognizing and rewarding great work.
About the Role
As a Bilingual Client Solutions Specialist, you will play a key role in onboarding and supporting our clients. You will deliver training, provide technical assistance, and troubleshoot both hardware and software issues. You will also guide clients through software features, configure reports in Excel, and ensure they receive a positive and seamless experience.
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