Client Solutions Manager - Personal Lines

Overview

As a Client Solutions Manager on the Personal Lines team, you will be working directly with Personal lines and Auto clients in delivering the world-class customer service Gallagher is known for. Whether guiding clients through their policy renewal cycle, handling policy changes, or resolving billing issues, you will get the opportunity to work through it all!

How you'll make an impact

• Supporting a designated portfolio of clientele, playing an essential role in business retention and building upon customer relationships.
• Review accounts at renewal, taking the necessary steps in placing coverage required by the client, re-marketing when required, adhering to binding authority set out by carriers.
• Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client.
• Identify upselling and cross-selling opportunities, driving the creation of quality...