Client Specialist

To support the Client Success Management (CSM) desk by managing a designated book of low-touch or transactional accounts, ensuring timely and accurate candidate lifecycle management through Nexus and client VMS portals, and maintaining consistent client communication primarily via email and portal interactions. This role also ensures operational excellence through close coordination with Recruiting Assistants, Credentialing, and Onboarding teams.

Key Responsibilities

Candidate Lifecycle Management

• Oversee candidate journey from recruiter handoff to offer or declination
• Coordinate with Recruiting Assistants (RAs) to ensure timely and accurate candidate submissions
• Send Assignment Agreements (AA) and Employment Agreements (EA) post-offer
• Request and manage extensions, including documentation and AA creation in ATS
• Handle contract terminations and cancellation notifications, ensuring proper documentation and communication